Privacy Policy

1. Who We Are

Prop Invox LLC (“Prop Invox,” “we,” “us,” or “our”) provides digital marketing services, including social media management, paid advertising, SEO and website optimization for businesses globally.

Head Office: 1500 N GRANT STE 5965, Denver, Colorado, 80203 USA
Email: info@propinvox.com

We comply with applicable data protection and marketing laws, including the CAN-SPAM Act, TCPA, and relevant privacy laws such as the CCPA/CPRA and other applicable international regulations where required.

2. Information We Collect

We may collect the following types of information:

• Contact & Business Information

Name, email address, phone number, company name, website, and business details.

• Service & Account Data

Campaign requirements, ad accounts, analytics access, communication records, and support history.

• Content You Provide

Ad creatives, branding materials, login credentials (if shared), customer data for campaigns, and uploaded files.

3. How We Use Your Information

We use your data to:

• Deliver and manage digital marketing services
• Create, run, and optimize marketing campaigns
• Communicate regarding onboarding, campaigns, reports, and support
• Improve our services and user experience
• Ensure compliance, prevent fraud, and maintain security
• Perform analytics and performance tracking

Legal Basis for Processing:

• Your consent
• Contractual obligations
• Legitimate business interests (e.g., improving services and security)

4. Information Sharing

We only share your information in the following cases:

• Service Providers

Third-party tools such as:

• Advertising platforms (e.g., Meta Ads, Google Ads)
• CRM systems
• Email marketing tools
• Analytics tools

(All operate under strict confidentiality agreements.)

• Business Operations

Internal teams and affiliated partners for service delivery.

• Legal Requirements

If required to comply with laws, enforce agreements, or protect rights.

• No Sale of Personal Data

We do not sell personal data. We also do not share personal information for cross-context behavioral advertising.

5. International Data Transfers

Your data may be processed in multiple countries depending on service tools used (e.g., cloud platforms, ad networks). We ensure appropriate safeguards and restricted access.

6. Data Retention

We retain data only as long as necessary to:

• Provide services
• Comply with legal and financial obligations
• Resolve disputes

Inactive client data is typically retained for up to 12 months, unless extended retention is required.

7. Your Rights and Choices

You have the right to:

• Access your personal data
• Request corrections
• Request deletion (subject to legal limitations)
• Opt-out of marketing emails
• Withdraw consent anytime

8. Cookies & Tracking Technologies

We use:

• Essential cookies (website functionality)
• Analytics cookies (performance tracking)
• Marketing pixels (ad optimization)

You can disable cookies in your browser settings, but some features may not work properly.

9. Marketing Communications

We may send:

• Email campaigns
• Marketing offers

Message frequency may vary. Standard charges may apply. Consent is not required to purchase services.

10. Data Security

We implement administrative, technical, and physical safeguards to protect your data.

However, no system is 100% secure, and we cannot guarantee absolute protection.

11. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, contact us:

Email: info@propinvox.com
Address: 1500 N GRANT STE 5965, Denver, Colorado, 80203 USA